Presentation and general website information

The electronic headquarters of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is at the addresses www.santpau.cat, www.santpau.es, santpau.cat and santpau.es, although there may be other addresses through which the contents and services provided by the Hospital may be accessed. The Board of Governors of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is its governing body.

The objective of this website is to help achieve the Hospital's mission of opening itself up to society and its healthcare environment, as well as focusing on people. With this in mind, this electronic headquarters aims to facilitate interaction with the general public.

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau strives to ensure that the information and services that it presents fulfil the necessary standards of integrity, veracity, accessibility and usability, as well as being fully up-to-date. In this respect, it is important to present the updated information required in each case.

2. Identifying information:

In accordance with the Information Society and Electronic Commerce Services Act 34/2002, of 11^th July, we hereby present the identifying data of the Foundation:

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau
C. Sant Antoni Maria Claret, 167
08025 Barcelona
Phone: 93 291 90 00
Fax: 93 553 76 31
Tax ID no. (NIF): G-59780494

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau was registered in the Foundations Registry of the Catalan Government on the 21^st October 1993, with registration number 632.

The Foundation's Medical Director is Dr. Alessandro Sionis, with medical board number 32257, who is also the medical manager of the platform

3. Privacy policy

It is important for the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau to protect the protection, privacy and security of personal information and, as such, we strive to comply with all applicable laws on privacy, data protection and security with respect to all the personal data on our website.

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau does not gather any type of personal details on its website, except the information voluntarily supplied either by filling in a form or through other channels.

The website of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau may contain links to other websites managed by third parties over which it has no type of control. The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not responsible for the privacy policies or content of other websites that it does not manage directly.
 
4. Users:

Anybody who uses this website acquires the status of user, which implies full and unreserved acceptance of the provisions included in the applicable version of this Legal Notification published by the Hospital de la Santa Creu i Sant Pau at the time that the user accesses the website, as well as any other legal requirements that may apply.

5. Use of the website:

Users agrees to use this website, its contents and services in accordance with the law, the provisions of this Legal Notification, the specific conditions stipulated for certain services and any other notifications, regulations and instructions communicated to the user, as well as upholding public order and all generally accepted moral standards and good customs.

The website of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau gives users access to online information, services, programs and data belonging to the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau. In this respect, users must refrain from using any of the services for illegal or prohibited purposes or effects, or in any way that infringes third party rights or interests. Users bear full liability for the use of the information contained on the website.

Users accept full liability for the use of the website, including any registration that may be required for accessing certain services or contents.  As a result of this registration, users may be assigned a personal and non-transferable password for which they are responsible, and they agree to use this password diligently and confidentially.

Users agree to make appropriate use of the contents and services that the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau provide on its website, which includes but is not limited to refraining from using them in the following ways:

·       Taking part in unlawful or illegal activities, or any activities that breach good faith and public order;

·       Disseminating contents or propaganda of a racist, xenophobic, pornographic or illegal nature or statements that support terrorism or violate human rights in any way;

·       Damaging the physical and digital systems of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, its suppliers or third parties, introducing or disseminating computer viruses or any other physical and digital system that may lead to the aforementioned damage;

·       Trying to access and, if applicable, use other users' e-mail accounts and modify or manipulate the messages contained therein. In all cases, the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not responsible for the opinions expressed by users on forums, chats or any other participation tools.

 
6. Data protection:

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau complies with the guidelines of the Personal Data Protection Act 15/1999, of 13^th December, Royal Decree 1720/2007, of the 21^st December, which approves the regulation of the enactment the aforementioned Organic Law, and any other regulations applicable at any given time, with a commitment to ensuring the proper use and processing of the users' personal data.

The personal data provided by users will be included in our files, which are duly registered on the register of the Catalan Data Protection Agency, and processed in accordance with Organic Law 15/1999, the purpose of which is to provide the information required from users or any other information that the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau may consider of interest. By sending the website form, users give their consent for their personal data to be processed.

Users who submit their personal details are solely responsible for the veracity and accuracy of the data provided, and the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau reserves the right to exclude any users who have provided false data from the services for which they have registered, with the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau being fully exempt from any liability in this respect. Moreover, users are hereby notified that their personal data will not be segmented nor used for any purposes other than informing them of the services and activities that the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau offers and which we consider will be of use to them.

In all cases, the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau will only process the personal data of the affected parties that are adequate, relevant and reasonable to fulfil the specific, explicit and legitimate purposes for which they were obtained. Furthermore, the Foundation guarantees the security of the website users' personal data through the application of various kinds of technical and organizational security measures.

To this end, next to each form for gathering personal data for any services that users may request from the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, users are notified of the existence and their acceptance of the specific terms and conditions under which their details will be processed in each case, specifying the responsibility for the file created, the address of the party responsible, the option of exercising their rights to access, rectify, cancel and oppose the use of their personal data, the purpose of the data being processed and the communication of personal data to third parties if applicable, in accordance with the Personal Data Protection Act 15/1999.

These rights can be exercised by users or, if applicable, their representative by sending a written and signed request to this effect to the following address: The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, Carrer Sant Antoni Maria Claret 167, (Barcelona – 08025).

The request must contain the following information: the user's full name, an address for notifications, a photocopy of their National Identity Document or passport, the reference "Personal Data Protection Act, the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau”, and the specific details of the right being exercised.
 
7. Browsing and Cookies policy:

Browsing

As standard practice, this website's browsing system gathers some of the transmission data involved in the use of internet communication protocols. This category includes IP addresses, the domain name of the computer used by the user to connect to the website, the URL address of the resource requested, the time and method used to access the server, the size of the file obtained in the response, the numerical code that indicates the status of the response to the server and other parameters related to the operating systems of the user's computing environment. This information is not associated to specific users and is only used for the exclusive purpose of obtaining statistical information about the use of the website.

The use of cookies

The provider's website may use cookies (small text files that the server sends to the computer used to access the website). This technique is standard practice on the internet in order to carry out certain functions that are considered essential for the proper functioning and visualization of the website.

In all cases, the cookies used on the website are temporary and have the sole aim of making their onward transmission more effective. They disappear at the end of the user's session. Under no circumstance are cookies used to gather personal information.

From the client's website, users may be redirected to the contents of third-party websites. As the provider cannot always control the contents introduced on to their websites by third parties, it accepts no liability with respect to these contents.

In all cases, the provider agrees to immediately remove any content that may breach national or international legislation, moral or public order, proceeding to remove the link to this website immediately and notifying the relevant authorities with respect to the contents in question.

8. Intellectual property:

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, in its own right or as an assignee, is the proprietor of all the intellectual and industrial property rights in relation to its website, as well as the elements contained therein (including but not restricted to images, sounds, audio, video, software, texts, trademarks, brands, colour combinations, structure and design, selection of materials used, computer programs required for its operation, access and use, etc.), with respect to which it reserves all rights.

Users acknowledge and accept that all the intellectual and industrial property rights over the contents and any other element included on the website belong to the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau or, if applicable, third parties.

The information, which may come from external sources (appropriately identified as such in each case), may not by fully exact or updated, despite efforts to ensure this is the case.
 
All the contents are protected by copyright and intellectual property rights, which must be respected by the users. The information on this web may only be used by the people expressly authorized to do so by the author. In this respect, in accordance with Article 8 and the second paragraph of Article 32.1 of the intellectual property Act, it is expressly forbidden to reproduce, disseminate and publicly communicate, even in the format made available, all or part of the contents of this website for commercial purposes, in any format or via any technical means, without the authorization of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau.

Users agree to respect the intellectual and industrial property rights owned by the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau. Users may view all the elements of the website and may even print, copy and store them on their computer's hard drive or any other physical format on the condition that they do so